14 Rad Remote Sales & Customer Success Jobs in SaaS for 2019

Do you agree that remote work is the future? If so you’ll want to keep reading.

I’ve had the opportunity to work remote for 5+ years as an employee & as a business owner and I admire the type of culture remote teams build. Remote teams are able to attract top talent & retain their employees longer. But culture isn’t their only competitive advantage.

Remote companies have lower overhead costs too. Think about it… do you need a big logo on a building to create the best product and deliver the best customer experience? I’d say no. With product-led growth becoming the norm in SaaS, remote companies have lower costs and no need for flashy offices. Thus remote teams are able to pass on those cost savings to their customers making their products more valuable.

Since 2005 remote work has grown 159% @briewreynolds. I’d argue the office might even become extinct.

15 Rad Remote Sales & Customer Success Jobs in SaaS for 2019_0000_15 Rad Remote Sales & Customer Success Jobs in SaaS fo

So without further ado, I’ve handpicked the top fifteen remote Sales & Customer Success jobs in SaaS for 2019. Selfishly I’ve included 2 roles at Mailshake.

Top 9 Remote SaaS Sales Jobs

1. Sales Development Representative (SDR) at Mailshake

mailshake saas jobs

Mailshake is a simple yet powerful sales engagement software leader that 12,000 sales professionals love. Getting in front of and earning new customers is at the heart of making companies successful. Our software helps customers grow their businesses faster, more efficiently, and with less friction. Our team is 100% remote, so we work fairly independently while using Slack, Zoom and regular team meetups to keep connected.

Mailshake is the sales enablement tool I wish I had when I first started in sales in 2012. With Mailshake you are able to set up a campaign sequence that integrates LinkedIn, Phone & Email, once a prospect is interested you can use our direct integrations with Salesforce, Pipedrive, Hubspot or Zapier to push your new opportunities to your CRM.

This is a super exciting role, you’ll be our 3rd full-time SDR we are hiring this year and the first one that will focus on outbound. The opportunity is endless. Your salary will be between 40-60k with an OTE of 85k+. The right candidate will be helping book 20+ meetings a month and will transition into an AE role within 3-6 months.

You can apply here, make sure you read the entire Angel List post.

2. Sales Development Representative (SDR) at Invision

invision saas jobs

InVision is the digital design platform used to make the world’s best experiences.  More than 5 mil people utilize InVision to create a repeatable design workflow. Clients include 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.

In this role you’ll:

  • Prospect into target accounts to identify decision-makers
  • Develop outbound messaging to qualify prospects through email, calls, social media
  • Work closely with Sales Representatives to implement prospecting strategies
  • Conduct discovery conversations with design leaders
  • Build your foundation for a successful career in sales/customer success

You can apply here!

3. Sales Development Representative (SDR) at TaxJar

taxjar saas jobsTaxJar is an incredible SaaS company, I actually applied here 2 years ago and they grew 5x since then! The team is pleasant and their culture is incredible. If you own an eCommerce store you’ll want to read this post on eCommerce sales tax.

In this role you’ll be:

  • Assisting with supporting TaxJar’s marketplace eCommerce customers evaluating our TaxJar Basic solution
  • Qualifying opportunities and Help build the pipeline for TaxJar Plus
  • Be on the front lines for answering phones and following-up voice messages
  • Assigning new accounts and opportunities in Salesforce
  • Scheduleing calls/demos for sales
  • Qualifying new TaxJar Plus opportunities
  • Supporting outbound sales initiatives

You can apply here!

4. Account Executive at Toggl

toggl saas jobs

Toggl is a distributed team of 75+ people working remotely from 30 countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.

You’ll get paid a 60k a year salary plus some rad benefits.

You can apply here!

5. Sales Executive at MonkeyLEarn

monkey learn

 

MonkeyLearn is an easy-to-use machine learning solution that empowers companies to create new value from their data.

Machine Learning and Natural Language Processing are cutting-edge technologies that have the potential to disrupt the way we work and boost our daily productivity. At MonkeyLearn we’re on a mission to make this technology accessible for everybody.

What you’ll do:

  • Qualify and close mid-market accounts, ~ $12k to 36k ACV deals, with the opportunity to work on deals up to $100k in size.
  • Be the first touch into innovative later-stage companies such as Segment, Carta, Snapchat, Box, etc.
  • Manage sales territory, research accounts, map organizations, and understand how to move a relationship forward.
  • Leverage the use of Proof of Concepts to educate prospects and lead compelling presentations to a broad range of audiences from c-level executives to individual contributors
  • Define Statement of Work contracts and navigate through vendor due diligence and security processes.
  • Work on building a repeatable and scalable sales process, we’re looking for a trailblazer.
  • Bring valuable insights and product feedback to our product team in an organized, actionable format to facilitate ongoing client-driven product development.

You can apply here!

6. Director of Sales at Close

close io saas jobs

Close is a CRM helping companies to close more deals, faster than ever. Since being founded in 2013 Close is a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

You will be responsible for the success of our Sales Team and lead the company in providing our customers with exceptional actionable sales advice they won’t find anywhere else.

Your responsibilities will include managing our entire inbound sales funnel (14-day free Trial to close) and driving 2x growth in new MRR in the first year (we’ll talk specifics). On-boarding, training, and managing a team of Account Executives (2-3 in 2019) will also be in your wheelhouse.

You will collaborate with the Director of Marketing to increase conversion at the top of the funnel.

You can apply here!

7. Partnership Manager at Sendible

sendible saas sales job sdr

Sendible is a 35+ person team building tools that help thousands of businesses streamline their social media management.

Recently listed as one of the “Best Software Companies in EMEA” and classified as a Leader in our category on G2, at Sendible, it’s our mission to help agencies work closely with their clients to breathe life into their brands using the power of social media.

Your day to day:

  • Reaching out to companies with similar target audiences to partner with and generate brand awareness, trials or demo requests.
  • Nurturing existing relationships to generate new opportunities.
    Creating and launching new partnership programs e.g. advocates, influencers, integration partners, referrals, solutions partner, etc.
  • Running partnership campaigns such as webinars, email campaigns, promotions, etc.
  • Representing Sendible by speaking at industry and partner events to drive awareness.
  • Working closely with the Sales team to help them close deals.
  • Working closely with the Product Team to drive awareness of new product updates through the partner channel.
  • Helping Marketing and Sales meet business objectives by leveraging our partner channel.
  • Creating and implementing new creative projects that help us reach our revenue goals.

You can apply here!

8. Demand Inc Business/Sales Development Manager

demand inc SDR saas

This is a wonderful opportunity for an SDR that wants to get their reps in. DemandInc is a 60+ person sales development team supporting dozens of leading startups 🦄and Fortune 500 innovation projects. You’ll probably have the opportunity to work on a variety of campaigns and businesses at DemandInc.

Responsibilities:

  • Working with clients to develop outreach campaigns and manage execution from end-to-end.
  • Coordinating with our research team to develop account strategies and contact lists.
  • Managing our copywriting team and production of creative messaging.
  • Provide week-to-week client communication, reporting, and passion for solving their unique challenges
  • Genuine curiosity about people, marketing technology, and business, with excellent listening skills
  • You are adaptable and thrive in new situations where you can think on your feet
  • Intrinsic drive to be successful

You can apply here!

9. Account Manager at Monday.VC

monday vc saas sales jobMonday imagines a world where everyone is energized to start their week fully aligned with their work. The best jobs (and hires!) are found through relationships and trust, so we build tools that increase efficiency for the world’s most valuable networks.

If you want to join a scrappy team of entrepreneurs from all over the world who have come together to create a culture we’re proud of. We work remotely because we believe that the best talent shouldn’t be constrained by borders.

You’ll be responsible for:

  • Building lists of new potential customers and reaching out through diverse channels.
  • Developing channel partnerships through networks and industry influencers.
  • Improving quality of sales collateral and online assets.
  • Improving scalability of sales process in partnership with product and operations teams.
  • Owning and maintaining customer relationships to ensure satisfaction and retention.
  • Providing support and mentorship to customers by demonstrating knowledge of products, services, and best practices.
  • Advocating internally for client needs and feature requests.

The Top 5 Remote SaaS Customer Success Jobs

Customer Success is such an incredible role. I was first hired as a CSM in 2015 and I literally had no idea what a CSM did. Now in 2019 the CSM role is becoming more defined and it’s seen as a revenue drive not a cost center. CSMs are responsible for upgrades, renewals and getting the customer to first value as soon as possible. I also recently interviewed & published an article about A Day in the Life of 8 SaaS Customer Success Managers.

10. Customer Success Manager at Mailshake

mailshake saas jobs

As you read above in the SDR role, Mailshake is a simple yet powerful sales engagement software leader that 12,000 sales professionals love. You’ll be responsible for ensuring our customers have the best possible experience onboarding with Mailshake.

Key Responsibilities:

  • Host 1:1 Mailshake onboarding calls
  • Host live training (webinars) with Q&A every week showing how to use Mailshake
  • Prove value in our higher tiered pricing plans and annual upgrades to customers by owning upsell and cross-sell metrics
  • Help reduce customer churn through effective onboarding

You can apply here.

11. Strategic Account Manager at InVision

invision saas jobs

As you read above, InVision is a design tool used by top teams. As the Strategic Account Manager you’ll get to revolutionize the way companies are designing experiences for millions of people.

What you’ll do:

  • Be a visible presence for InVision, inclusive of conferences, client and prospect onsites, networking events and the overall design community
  • Focus on expanding relationships with existing customers and driving net new prospect acquisition
  • Manage full sales cycles in a consultative manner
  • Develop new business opportunities through proactive efforts, in addition to handling incoming leads
  • Drive strategic direction of InVision sales and customer success
  • Manage against company revenue targets with uncapped earning potential
  • Potential to build broader team to support growth

You can apply here.

12. Senior Growth Product Manager

cro metrics saas jobs

 

When I left Optimizely in 2018 I actually applied for this role. Though I didn’t get presented a job offer, CRO Metrics is an incredible company with great culture. You’ll have the opportunity to do the best work in your life & you’ll be paid over 100k a year to do it. The interview process is unique where you get full transparency into the company plus you’ll get paid to interview.

As a Senior Growth Product Manager at Cro Metrics, you will be a hybrid product manager, strategic thinker, account manager and data analyst. Your primary role is to partner with our clients to improve their websites through data-driven experimentation and personalization. A Senior Growth Product Manager spends much of their time interfacing with clients, designers and engineers. On the client side, the Senior Growth Product Manager must be able to generate data-driven ideas that will improve revenue and other key metrics on client websites.

You can apply here.

13. Migration Adviser  at Empire Flippers

empire flippers saas

A Migration Advisor takes a hands-on role, transferring businesses from sellers to buyers in a safe and efficient manner. This can be a stressful time for both parties as they near completion of a potentially life-changing deal. It will be your mission to oversee the asset transfer, keep things moving forward and ensure that everyone is in the loop regarding the migration status.

Since this role will have you speaking to buyers and sellers around the world, it can be a bit stressful here and there. You will need to work weird hours sometimes to make sure you can get on the phone with sellers in different time zones. You will also need to be extremely detail-oriented to make sure that processes are followed to a tee.

Not all buyers and sellers are familiar with the technical aspects of migrating a business; you will need to guide them through the process in a clear and logical manner, ensuring all parties know what’s going on. Of course, as in any role, sometimes things may not go quite to plan. It’s at this point that your role becomes most critical; you’ll need to calmly troubleshoot issues and make buyers and sellers feel that things are kosher.

You will drive all of our migrations through a multi-step migration process. We are constantly refining this process to make the transfer as seamless as possible and ensure that we are in-line with any updates to program terms and conditions. As you become more seasoned, you will be tasked with improving this migration process.

Empire Flippers will train you on how to use the various tools we use to migrate businesses. You’ll also be digging into the backend of websites and learning about the various technical aspects of moving a site. While you don’t have to be a “techie,” having the capacity to learn the technical nuances of the process is a must. You’ll also be exposed to contracts and purchase agreements for multi-million dollar deals. It will be your job to ensure that the migration is conducted in line with the contract.

Finally, on the rare occasion that some form of renegotiation is required during the migration, you’ll run point on that, helping buyers and sellers to reach a point that works for all parties.

You can apply here.

14. Customer Onboarding Specialist at  Awesome Motive aka Optin Monster

awesome motive onboarding saas jobs

At Awesome Motive, we help small businesses grow and compete with the big guys by creating market-leading software and growth tools.

Over 10 million websites use our software and training videos to grow their traffic, email subscribers, and business revenue.

We are the company behind popular marketing products including OptinMonster, WPForms, MonsterInsights, SeedProd, WP Mail SMTP, RafflePress, TrustPulse, and more. We also run a suite of popular blogs including WPBeginner, the largest free WordPress resource site for beginners.

You can apply here.

That’s a wrap. With thousands of remote jobs out there let me know if you need any help finding the role of your dreams. Most remote roles want you to bring prior remote experience.

Luiz Cent

Luiz Cent is an Entrepreneur living in Miami Florida. In addition to digital marketing, Luiz loves sustainability, practicing yoga, & urban jungles.